How exact plant proof works
Before dispatch, we share a proof video of the plant selected for your paid order.
Proof journey
- Step 1Paid orderProof starts after payment is verified.
- Step 2Plant checkA dispatch plant is selected and reviewed.
- Step 3Proof videoThe selected plant is shown before dispatch.
- Step 4SafeRoot packingPacking begins after the proof step.
Visual explanation only. This does not show live order data.
What exact plant proof means
Exact plant proof means the plant selected for dispatch is shown after payment and before dispatch.
The video helps show plant condition, size, and readiness before it leaves One Foot Flora.
Browse imagery is not the exact dispatch proof video. Exact proof is shared only after payment and before dispatch.
What proof does not mean
- Not a pre-payment reservation guarantee
- Not a fake catalog video
- Not a delivery-date guarantee
- Does not mean packing, dispatch, or tracking has already happened
One Foot Flora trust basics
- Exact plant proof video is shared after payment and before dispatch.
- Plant Passport travels with the plant selected for dispatch.
- SafeRoot packing follows plant check and proof readiness.
- 7-day rooting-in support helps after delivery.
The final passport travels with the plant
The final passport travels with the plant selected for dispatch. Catalog previews are not the exact physical passport until order fulfillment.
Sample structure
Plant Passport Preview
Structure only. Final details are attached to the dispatch plant.
- Plant name
- Confirmed at fulfillment
- Nickname
- Care voice for the selected plant
- Height excluding pot
- Measured from soil level
- Rooting age
- Recorded where applicable
- Personality/care guidance
- Plain care cues
- Final care handoff
- Travels with the plant
What the proof video should help you see
Proof helps you review condition before dispatch. It is not a plant-health guarantee after travel.
Overall plant shape
Review the selected plant's form before dispatch.
Leaves and stems
Look for visible condition and travel readiness.
Soil/root readiness
Where visible, proof can show the settled pot area.
Size context
Height cues help confirm the plant before it leaves.
Packing for plant travel, not theatre
Packaging is chosen for plant travel from Jamui, Bihar. It does not guarantee all-weather survival or perfect cosmetic condition after transit.
Plant check
Leaves, stems, soil, and readiness are reviewed before packing.
Soil/root area secured
The pot and soil area are prepared for plant travel.
Leaves and stems protected
Soft parts are protected where possible for transit.
Packaging follows payment, plant check, and proof readiness. It is not proof that dispatch or tracking has already happened.
Process explanation, not live order status
This is a process explanation, not live order status. Use Order Status for your own order.
Step 1
Payment verified
The post-payment proof flow begins.
Step 2
Plant selected and checked
The dispatch plant is reviewed before proof.
Step 3
Proof video shared
You see the selected plant before dispatch.
Step 4
SafeRoot packing
Packing starts after the proof step.
Step 5
Dispatch and tracking/status
Status appears after dispatch, not before.
Step 6
Delivery and 7-day rooting-in support
Support helps with placement, light, water, and settling.
Two visuals, two different jobs
Catalog visuals help you browse. Exact proof shows the selected plant after payment and before packing or dispatch moves forward.
Browse imagery
- Shows general plant style
- Helps you understand the catalog
- Not the exact dispatch plant
Exact proof
- Shared after payment
- Shows the selected plant before dispatch
- Used before packing/dispatch moves forward
Arrival issue evidence
Damage or refund/replacement claims must be raised within 48 hours of delivery with order reference, clear photos, and a full opening/unboxing video.
Claims without a full opening/unboxing video are not eligible for refund because the video helps verify plant and packaging condition at arrival.
Ready to choose with proof?
Shop home-ready plants, check your order status, or ask a plant guide about the proof process.